Customer Service & Insurance License Path — Flexible Hours

Janet Fernandez - State Farm Agent; Florida; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Salary & Commission/Bonus

Flexible Hours

Growth Potential & Opportunity for Advancement

Agent Aspirant Program

Job summary

Janet Fernandez - State Farm Agent is seeking a Customer Service Representative to join their team in New York. This role focuses on establishing lasting customer relationships and assisting with insurance inquiries while emphasizing excellent communication and customer service skills.

Candidates should be eager to obtain insurance licenses and thrive in a goal-oriented environment. The position offers competitive compensation, flexible hours, and opportunities for advancement within the agency.

Qualifications

• Must be able to obtain Property & Casualty and Life & Health Licenses.
• Energetic, goal-oriented, and sales-minded personality.
• Ability to effectively relate to a customer and anticipate their needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using customer-focused processes.
• Use exemplary communication to meet customers' needs and promote the business.

Skills

Excellent Communication Skills

Self-Motivated

Customer Service Dedication

Education

Property & Casualty License

Life & Health License

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Replies within 24 hours

Are you looking to make a positive impact in other people’s lives? Seek no further!

Janet Fernandez is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

We are searching for a competitive producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. Your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.

Requirements: If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. You're enthusiastic to develop your skills and eager to share the value insurance and financial products play in helping people manage the risks of everyday life and realize their dreams.

• Must be able to obtain Property & Casualty and Life & Health Licenses
• Excellent Communication Skills – Written, Verbal, and Auditory
• Self-Motivated
• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Responsibilities: We encourage each team member to bring their authentic skills and insights to work each day helping our customers.

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

What do we offer? We offer a variety of benefits to support our team, including:

• Salary & Commission/Bonus
• Flexible Hours
• Valuable Work Experience
• Growth Potential & Opportunity for Advancement within my Agency
• Agent Aspirant Program for Individuals Aspiring to Own a Business

Hours: 9:00 AM- 5:00 PM

Offices in: Cooper City, FL and Weston, FL

Compensation: $40,000-$50,000 Per Year

Our compensation expectations show a range of our salary plus commission system. With our profitable and thriving market and business model, team development, and intentional hiring process, we are confident that you will be successful in achieving high-earning compensation amounts.

How we elevate YOUR skills: By joining the team at Janet Fernandez’s State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in sales and customer service to support your personal and professional goals Achieving licensing in insurance is a great way to build your resume and advance your skill set, and we use intentional goal setting and team building to establish successful habits for both your career and life. Janet Fernandez’s State Farm Agency is committed to developing and broadening your skills and knowledge as just one unique perk.

A message from Janet Fernandez: Hi, welcome to the Janet Fernandez Agency! Just to tell you a little about me: My husband and I met in college (FSU) and have been happily together for 42 years (37 years married plus the 5 years we dated = 42 total). We were both Business Majors and served as Student Senators (opposing parties). We have three great adult children; a UF Gator, a FSU Seminole, and a neutral Boston College third child. The two girls live together in NYC; one is in Law and the other is in Banking. Our son, Michael, stayed in South Florida and has his own State Farm Agency in Cooper City, FL.

I have been a State Farm agent for over 30 years and have been lucky enough to help people manage their risk and take care of generations of families financially with our English and Spanish speaking team. After surviving a plane crash and a terrible car accident I am thankful for every day and look forward to helping others. I especially like developing and training team members and interns for careers in insurance, business and financial services. Over the years I have trained and guided over 50 interns. Some have stayed in the insurance and financial services industries while others have moved to various other professions. Three have become local State Farm agents. I am proud of every single one of them!

Over the years I have achieved State Farm awards such as; Crystal Honor Agent, SVP Agent, Chairman's Circle Agent, and Ambassador for Life. In the community I enjoy volunteering for Habitat for Humanity, Broward County School Business Partner Program and the High School Mentor Program. I frequently speak at the local high schools to young drivers about car insurance.

Surrounding cities: Davie, Cooper City, Weston,
Sunrise, Miramar, Pembroke Pines, Coral Springs, Tamarac,
Hollywood, Plantation, Miami Lakes, Parkland, Ft Lauderdale

Compensation: $40,000.00 - $50,000.00 per year

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Cooper City/Davie and Weston, Florida .
• We have 33+ years of combined insurance experience in our office.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position requires outbound calling including cold calls to potential customers. Can you do this? *

Are you currently licensed? *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none