Customer Service & Inside Sales

Fort McCoy Meat LLC; Fort McCoy (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical

Dental/Vision

401(k)

Life Insurance

HSA/FSA

Paid Time Off

Supplemental Insurance

Job summary

FM Meat Products LP in Fort McCoy, FL is hiring a Full Time Customer Service & Inside Sales position at our onsite facility. You will manage customer inquiries, provide product information, and support the sales team to meet targets while delivering outstanding service.

The ideal candidate has a Bachelor's Degree in Business, Operations, or Manufacturing, at least seven years of operations experience including three years in plant management, and deep knowledge of meat industry standards,

Qualifications

• Bachelor's Degree in Business, Operations, or Manufacturing.
• Strong verbal and written communication skills.
• Proven sales and customer-service experience.

Responsibilities

• Handle incoming customer inquiries and provide product information.
• Maintain accurate records of sales activities and customer interactions.
• Collaborate with the sales team to meet or exceed targets.
• Serve as the first point of contact for customers with professionalism and empathy.

Skills

Communication

Sales skills

Negotiation

Leadership

Organizational

Phone & cold calls

Education

Bachelor's Degree in Business/Operations/Manufacturing

Tools

Microsoft Office Suite

Job description

Are you an experienced Inside Salesperson in the beef manufacturing industry? Are you looking for an exciting opportunity to join a leading food manufacturing company? Look no further! FM Meat Products LP is currently hiring for a Full Time Customer Service & Inside Sales position at our onsite location in Fort McCoy, FL. As a Customer Service & Inside Salesperson at FM Meat Products LP, you will be responsible for building and maintaining strong relationships with our valued customers.

You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Supplemental Insurance. Seize the opportunity to make a difference in the beef manufacturing industry!

What would you do as a Customer Service & Inside Sales

As a Customer Service & Inside Salesperson at FM Meat Products LP, you can expect an exciting and dynamic work environment. Your day-to-day responsibilities will include handling incoming customer inquiries, providing product information and guidance, and maintaining accurate records of sales activities. You will have the opportunity to collaborate with our sales team to meet and exceed sales targets while ensuring customer satisfaction. In this role, you will be the first point of contact for our valued customers, so exceptional communication and interpersonal skills are a must.

You will utilize your knowledge of beef manufacturing to address customer needs and provide personalized solutions. Your ability to multitask and prioritize will be crucial as you juggle inbound calls, emails, and sales inquiries. Your schedule will typically be Monday through Friday, ensuring you have your weekends free to recharge. However, occasional Saturday shifts may be required based on business needs.

Join our team and embrace the excitement of a fast-paced, customer-centric role in the food manufacturing industry.

Are you the Customer Service & Inside Sales we're looking for?

To be successful in the Customer Service & Inside Sales position at FM Meat Products LP, you will need a diverse set of skills and qualifications. A Bachelor's Degree in Business, Operations, or Manufacturing is required, along with a minimum of seven years of relevant operations experience, including at least three years in plant management. Strong knowledge of the food and meat industry, including understanding customer expectations, USDA regulations, OSHA guidelines, and environmental laws, is essential. You should have a proven track record of prioritizing employee safety and ensuring compliance with industry standards.

Excellent verbal and written communication skills are crucial for effective customer interactions, along with exceptional sales and negotiation abilities. Strong leadership and supervisory skills are necessary for managing a team, while excellent organizational skills and attention to detail will help you stay on top of sales activities and maintain accurate records. Proficiency in Microsoft Office Suite and the ability to understand various grades, selections, and cuts of meat are expected. This position may involve some heavy lifting, so physical strength and stamina are beneficial.

Previous experience in inside sales, outbound call centers, or related sales positions is preferred. If you have a strong sales and customer-focused mindset, along with the ability to achieve targets and close deals, we want to hear from you!

Knowledge and skills required for the position are:

• Bachelor's Degree in Business - Operations - Manufacturing
• Minimum of seven years of relevant operations experience
• Minimum of three years of plant management.
• Food/meat industry experience
• Solid understanding of customer expectations - USDA - OSHA - Environmental Laws
• Strong track record of employee safety as a priority.
• Excellent verbal and written communication skills.
• Excellent sales and customer service skills with proven negotiation skills.
• Strong supervisory and leadership skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related.
• Understanding various grades - selections - and variety of meat cuts.
• This position may require some heavy lifting.
• Inside Sales is preferred.
• Previous experience in an outbound call center or a related sales position preferred.
• Excellent phone and cold calling skills.
• Ability to achieve targets.
• Strong listening and sales skills.
• Experience in either wholesale or retail meat sales is a must.

Ready to join our team?

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!