Customer Service & Inside sales

AlphaGraphics US 219; Arvada (CO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Paid time off

Training & development

Job summary

AlphaGraphics US 219 in Arvada, CO is seeking a motivated inside sales/customer service team member. You will take incoming calls for quotes and orders, and you will produce estimates using our software for clients, while following up on those estimates through the CRM.

The role emphasizes conflict resolution, prospecting inactive customers with specials, and driving inside sales. A robust training program supports growth, with physical stamina to lift up to 50 pounds if needed.

Qualifications

• May require handling quotes and orders via software.
• Ability to manage CRM follow-ups and customer communications.
• Strong attention to detail and professional conduct.

Responsibilities

• Take incoming customer calls for quotes and orders.
• Produce estimates on our software for the clients.
• Follow up on estimates you have created through our CRM.
• Conflict resolution skills vital.
• Call inactive customers with specials
• Generate inside sales.
• Detail oriented.
• We have a robust training model.
• Can lift 50 pounds with no issue.

Skills

Customer service

Estimate creation

CRM follow-up

Conflict resolution

Inside sales

Detail oriented

Training participation

Communication

Team collaboration

Job description

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Paid time off
• Training & development

This position is with a growing print and promotional products company located in Arvada, SE Denver and Golden. There are 3 positions open.

This position is suggested for a highly motivated, independent worker with articulate written and verbal communication style. Professionalism and integrity is vital as you represent our company.

Responsibilities

• Take incoming customer calls for quotes and orders.
• Produce estimates on our software for the clients.
• Follow up on estimates you have created through our CRM.
• Conflict resolution skills vital.
• Call inactive customers with specials
• Generate inside sales.
• Detail oriented.
• We have a robust training model.
• Can lift 50 pounds with no issue.

Compensation: $22.00 - $26.00 per hour

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

• AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.