Customer Service - Full Time Associate

Diamond AdvanEdge; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive paid training

Travel allowance

Opportunity for community and charity involvement

Flexible scheduling

Job summary

Diamond AdvanEdge, based in Houston, is looking for full-time Customer Service Associates to join our dynamic team. This entry-level position focuses on delivering personalized customer service and supporting promotional campaigns for Fortune 500 clients. We pride ourselves on creating impactful advertising strategies and fostering a team-oriented work environment.

Successful candidates will benefit from comprehensive training, a travel allowance, and opportunities for community involvement. Join us to be part of a growing and friendly atmosphere where you can make a difference!

Qualifications

• Excellent customer service skills required.
• Ability to work well in a team-oriented environment.
• Strong communication and interpersonal skills.

Responsibilities

• Provide direct customer and client support at promotional events.
• Develop and execute unique advertising strategies.
• Support senior management in creating promotional solutions.

Skills

Customer service skills

Teamwork

Communication

Problem-solving

Job description

Diamond AdvanEdge has built a reputation as a marketing and advertising powerhouse by serving businesses looking for new and stronger ways to increase consumer awareness and market penetration. In short, we are changing the way that businesses connect with their customers. Our dynamic team of marketing managers and brand ambassadors work side by side with clients to create captivating campaigns that provide cost‑effective, cutting‑edge solutions and yield immediate, highly measurable results. This allows business owners to focus on other important aspects of their business.

We currently operate in over 30 locations across the Houston, TX area and plan to expand further by the end of the year. All positions are full‑time opportunities, offering a base salary plus bonuses and incentives based on a 40‑hour work week.

Job Description

CUSTOMER SERVICE EXPERIENCE WANTED!

Customer Service Associate Position Open!

We want to meet you!

Diamond AdvanEdge is seeking a full‑time Customer Service Representative who is career‑minded and possesses unmatched people skills. This is an entry level opening, NOT in a call center environment. Because clients value a personalized approach and excellent customer service delivered by our team, we have a new opening to expand our campaign.

Servicing Fortune 500 clients with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns focus on developing and executing unique, personable advertising strategies designed to generate new customers for clients.

The Goals Are Simple: Every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!

The Challenge: We are continuously expanding the client base as well as the number of territories covered on a national scale. Our current client base is diverse, operating across up to 5 territories across the nation. These growing marketing campaigns need customer service professionals who can work on site at promotional events, providing direct customer and client support through promotional techniques.

Qualifications

The Position: Customer Service Associates work in an environment centered on teamwork and a supportive family atmosphere. By bringing together diverse individuals with a range of expertise, skills, and potential, they help senior management create progressive promotional event solutions for clients. Diamond AdvanEdge is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base.

Benefits of the Customer Service Position:

• Comprehensive paid training by a National Manager
• Travel allowance
• Opportunity for community and charity involvement
• Flexible scheduling

Additional Information

All your information will be kept confidential according to EEO guidelines.