Assistant Manager

Optimum Retail Dynamics; Flint (MI); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Comprehensive Paid Training

Monthly Gas Allowance of $200

Cell Phone Reimbursement of $100

Numerous Advancement Opportunities

PTO and Benefits after 90 days

Job summary

A customer service agency is seeking a Direct Customer Service Representative in Flint, Michigan. This role offers an entry-level opportunity with a focus on customer engagement and teamwork. Ideal candidates will possess strong interpersonal skills and a high school diploma or equivalent. Comprehensive training and various benefits are provided, along with numerous opportunities for advancement, making this an excellent starting point for career growth.

Qualifications

• Must have strong interpersonal and customer service skills.
• High school diploma or GED equivalent required.
• Self-motivated with the ability to work independently in a fast-paced environment.
• Entry level opportunity with clear management growth potential.
• Punctual, regular attendance and reliable work ethic required.
• Excellent verbal and written communication skills are necessary.
• Ability to work independently in a fast-paced environment.
• Capable of meeting customers’ needs and building relationships.

Responsibilities

• Provide customer service and promotional knowledge to clients.
• Work in a team-centered environment and assist in customer engagement.
• Establish and maintain effective relationships with customers.

Skills

Strong interpersonal and customer service skills

Excellent verbal and written communication skills

Ability to learn and apply marketing/promotional strategies

Self-motivated

Reliable transportation

Interpersonal Skills

Identify Customer Needs

Punctual Attendance

Verbal and Written Communication

Independent Work Ethic

Relationship Building

Team Collaboration

Judgment and Follow-through

Customer Loyalty

Good Judgment in Support

Education

High school diploma or GED equivalent

Job description

Overview

Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top‑notch service while fostering our teams’ growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms.

Job Description

We are looking for key individuals to provide customer service and promotional knowledge to our client base. Our Direct Customer Service Representatives work in an environment that is centered on being part of a team and a family atmosphere, bringing together diverse individuals with a wide range of expertise and skills to create progressive promotional event solutions for our clients.

Position

Direct Customer Service Representative

Important Note

Please note: The Direct Customer Service position we currently have open is an Entry Level Management opportunity, with no ceiling on the opportunity for growth. If you are looking to step directly into a management position, this is not the position for you. We require all managers, regardless of past experience, to train in all areas of our company prior to taking on management responsibilities.

Key Benefits

• Comprehensive Paid Training by a National Manager
• Opportunities to earn $200 Monthly Gas Allowance
• Opportunities to earn $100 Cell Phone Reimbursement
• Numerous Advancement Opportunities
• PTO and Benefits after 90 days

Qualifications

• Student Mentality
• Reliable Transportation
• Ability to Learn and Apply Marketing/Promotional Strategies
• Strong interpersonal and customer service skills
• Desire for an Entry Level Opportunity with Management Goals
• High school diploma or GED equivalent
• Excellent interpersonal skills
• Ability to identify and meet customers’ needs and requirements
• Punctual, regular, and consistent attendance required
• Excellent verbal and written communication skills
• Self‑motivated with a demonstrated ability to work independently in a fast‑paced environment
• Ability to establish and maintain effective relationships with customers
• Strong team and interpersonal relationship skills conducive to team development
• Ability to work independently, make judgment decisions, and demonstrate consistent follow‑through
• Creates and maintains customer loyalty by serving customers above and beyond expectations
• Exercises good judgment in decision‑making to routinely deliver exceptional customer support at all times

All your information will be kept confidential according to EEO guidelines.

Send in your resume today!