Customer Service & Front End Clerk

Kroger Family of Companies

Eagle (CO)

On-site

USD 26,000 - 36,000

Full time

10 days ago

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Job summary

Kroger Family of Companies is hiring for a cashier/Customer Service position at our store. You will provide outstanding service, answer questions about products, and help customers feel welcome and valued.

Responsibilities include processing transactions, handling returns per policy, stocking and labeling, and promoting current programs and promotions while maintaining a safe, clean environment.

Qualifications

  • Must be 18 or older
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, subtraction)
  • Cashier experience
  • Self Checkout Attendant experience
  • Customer Service experience
  • Second language (speaking, reading and/or writing)

Responsibilities

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Process customer transactions quickly, accurately, and efficiently.
  • Handle funds, coupons, tenders, and other forms of payment according to company policy.
  • Stock and inventory department merchandise and maintain inventory accuracy.
  • Report pricing and scanning discrepancies to the appropriate manager.
  • Communicate new and ongoing special programs and promotions with customers.
  • Follow policies for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, and other service desk procedures.

Skills

Cashier experience
Customer service
Effective communication
Basic math

Job description

Kroger Family of Companies is hiring for a cashier/Customer Service position at our store. You will provide outstanding service, answer questions about products, and help customers feel welcome and valued.

Responsibilities include processing transactions, handling returns per policy, stocking and labeling, and promoting current programs and promotions while maintaining a safe, clean environment.

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