Customer Service & Front-End Associate II

Dollar Tree, Inc.; Richmond (VA); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Richmond, Virginia is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to support the cash register and front-end duties as needed, helping create a clean, welcoming shopping environment.

The role emphasizes teamwork, strong customer service, and integrity, with part-time hours. You will handle transactions, maintain stock, and help ensure safety and neatness across the store.

Qualifications

• Previous customer service experience in retail or similar environments.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent movement including walking, standing, stooping, kneeling, and climbing.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock as needed.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Manage sales transactions at the cash register.
• Protect cash and company assets.

Skills

Customer service

Communication

Problem solving

Integrity

Cash handling

Physical strength

Education

High school diploma

Tools

POS system

Job description

Dollar Tree, Inc. in Richmond, Virginia is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to support the cash register and front-end duties as needed, helping create a clean, welcoming shopping environment.

The role emphasizes teamwork, strong customer service, and integrity, with part-time hours. You will handle transactions, maintain stock, and help ensure safety and neatness across the store.