Customer Service & Food Prep Associate — Flexible Weekend Shifts

Domino's Pizza; Shiloh (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Domino's Pizza in Scott AFB, Illinois is seeking a friendly Customer Service Representative to greet customers, take orders, and ensure accurate processing.

You will handle phone inquiries, cash transactions, and assist with light food prep while upholding food safety and team-first attitude. This role requires flexible hours, including weekends and holidays, and a willingness to learn new systems in a fast-paced environment.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong customer service orientation with a friendly and positive attitude.
• Basic computer skills and ability to learn new systems quickly.
• Proficiency in cash handling and basic math.
• Physical ability to lift up to 25 lbs and stand for extended periods.
• Demonstrated ability to follow directions and adhere to food safety standards.
• Flexibility to work in a fast-paced environment and adapt to changing priorities.
• Strong multitasking and problem-solving skills.
• Ability to work weekends and holidays.
• Team player with a collaborative spirit.
• Previous experience in customer service or food service is a plus.

Responsibilities

• Answer incoming phone calls and assist customers with their inquiries
• Take and process customer orders accurately and efficiently
• Prepare food items according to company standards and recipes
• Handle cash transactions and maintain accurate records
• Provide exceptional customer service, creating a positive experience for every customer
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Adapt to changing customer needs and company priorities
• Work flexible hours, including weekends and holidays as required

Skills

Excellent communication

Customer service

Basic computer skills

Cash handling

Teamwork

Weekend/holiday availability

Education

High school diploma or equivalent

Job description

Domino's Pizza in Scott AFB, Illinois is seeking a friendly Customer Service Representative to greet customers, take orders, and ensure accurate processing.

You will handle phone inquiries, cash transactions, and assist with light food prep while upholding food safety and team-first attitude. This role requires flexible hours, including weekends and holidays, and a willingness to learn new systems in a fast-paced environment.