Customer Service Associate - Fast-Paced, Flexible Shifts

Domino's Pizza; Belleville (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Domino's Pizza in Belleville, IL is seeking a friendly Customer Service Representative to deliver exceptional service and support busy restaurant operations. You will handle calls, take orders, process payments, and assist with pizza preparation while maintaining a clean, efficient workspace.

The ideal candidate offers strong communication, multitasking ability, and a team-oriented attitude. Flexibility for weekends/holidays is required, with physical stamina to lift up to 25 lbs and stand for

Qualifications

• Excellent customer service skills with a friendly and empathetic demeanor.
• Strong communication abilities, both verbal and written.
• Proficiency in multitasking and working efficiently under pressure.
• Basic math skills for accurate cash handling and order processing.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Ability to follow directions and adhere to company policies and procedures.
• Strong attention to detail to ensure order accuracy and customer satisfaction.
• Team player mentality with a willingness to support colleagues.
• Previous customer service experience is preferred but not required.
• High school diploma or equivalent (preferred).

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth restaurant operations
• Assist with various tasks as needed, including cleaning and restocking supplies
• Handle multiple responsibilities simultaneously in a fast-paced setting
• Lift and move items weighing up to 25 lbs. as required

Skills

Customer service

Communication skills

Multitasking

Cash handling

Team player

Weekend availability

Education

High school diploma

Job description

Domino's Pizza in Belleville, IL is seeking a friendly Customer Service Representative to deliver exceptional service and support busy restaurant operations. You will handle calls, take orders, process payments, and assist with pizza preparation while maintaining a clean, efficient workspace.

The ideal candidate offers strong communication, multitasking ability, and a team-oriented attitude. Flexibility for weekends/holidays is required, with physical stamina to lift up to 25 lbs and stand for