Customer Service Facilities Agent (Full-Time)

Piedmont Airlines, Inc.; Philadelphia (Philadelphia County); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on AA network

Job summary

Piedmont Airlines, Inc. is seeking a motivated, reliable Customer Service Facilities Agent in Philadelphia to perform general construction, plumbing and electrical maintenance tasks.

The role requires strong organization and independence to complete daily work orders, service hangars, terminals, ramp areas, and offices, and to assist with boiler maintenance in a fast-paced environment. Shifts include nights, weekends and holidays, with travel as needed; starting rate is $19.79 per hour, and

Qualifications

• Ability to multitask in a busy, fast paced work environment.
• Ability to work independently, set and meet own deadlines.
• Ability to drive a standard transmission vehicle.
• Highly organized and detail oriented.

Responsibilities

• General maintenance and repair including plumbing, carpentry, hardware, painting, flooring, and electrical work.
• Maintain airport grounds including hangar, terminal, ramp areas, storage pods, parking areas, and offices.
• Conduct snow and weed removal.
• Complete daily maintenance of steam boiler.
• Maintain daily productivity with little or no supervision.
• Maintain effective completion of daily work orders.

Skills

Multitasking

Independent work

Time management

Attention to detail

Flexible schedule

Blueprint reading

General maintenance

Tools

Computer applications

Blueprints

Job description

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Facilities Agent. The primary responsibility of the position is general construction, plumbing, and electrical maintenance tasks. The successful candidate will be highly organized, detail oriented, and dependable to maintain daily productivity. This position reports to the Project Manager, Facilities.Essential Duties:General maintenance and repair to include basic plumbing, carpentry, hardware, painting, flooring, and electrical workMaintain airport grounds including hangar, terminal, ramp areas, storage pods, parking areas, and officesConduct snow and weed removalComplete daily maintenance of steam boilerMaintain daily productivity with little or no supervisionMaintain effective completion of daily work ordersJob Qualifications and Competencies:Ability to multitask in a busy, fast paced work environmentAbility to work independently, set and meet own deadlinesAbility to drive a standard transmission vehicleHighly organized and detail orientedGeneral construction/plumbing/electrical skillsAbility to work a flexible schedulePreferred Qualifications:Familiarity with the terminal assignedBasic knowledge of computer applications and programsAbility to read blueprintsWork Environment:Use of computers and other office equipmentSome travel is requiredAirport ramp environment, subject to varied weather conditions and elevated noise levelsAll shifts including nights, weekends, holidays, and/or irregular shiftsPhysical Requirements:Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairsHandle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from coworkers or toolsThe above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.Starting Rate:$19.79/HourlyPiedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.Job Application Deadline:October 7, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.