Customer Service Facilities Agent (Full-Time)

Piedmont Airlines; Philadelphia (Philadelphia County); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on American Airlines net

Medical and dental benefits

Job summary

Piedmont Airlines is seeking a Customer Service Facilities Agent in Philadelphia, PA. The role focuses on general maintenance, facilities upkeep, and ensuring safe, efficient airport operations.

The position requires hands-on construction/plumbing/electrical skills, ability to multitask, and a flexible schedule including nights and weekends. Starting pay is $19.79 per hour with benefits and growth opportunities within the company.

Qualifications

• Ability to multitask in a busy, fast-paced environment.
• Ability to work independently and meet deadlines.
• General construction/plumbing/electrical skills; flexible to work shifts.
• Employment contingent upon valid driver’s license, clean driving record, 10-year CHRI and drug screen.

Responsibilities

• General maintenance and repair to include plumbing, carpentry, hardware, painting, flooring, and electrical work.
• Maintain airport grounds (hangar, terminal, ramp areas, storage pods, parking areas, offices).
• Conduct snow and weed removal.
• Complete daily maintenance of steam boiler.
• Maintain daily productivity with little supervision.
• Complete daily work orders efficiently.

Skills

Plumbing

Carpentry

Electrical work

Painting

Flooring

Hardware

Education

High school diploma or GED

Tools

Blueprints

Computer basics

Job description

## Customer Service Facilities Agent (Full-Time)Apply: Philadelphia, PA: Full time: Posted Today: End Date: October 7, 2026 (13 days left to apply): R1014259*We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.*At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Facilities Agent. The primary responsibility of the position is general construction, plumbing, and electrical maintenance tasks. The successful candidate will be highly organized, detail oriented, and dependable to maintain daily productivity. This position reports to the Project Manager, Facilities. **Essential Duties:*** General maintenance and repair to include basic plumbing, carpentry, hardware, painting, flooring, and electrical work* Maintain airport grounds including hangar, terminal, ramp areas, storage pods, parking areas, and offices* Conduct snow and weed removal* Complete daily maintenance of steam boiler* Maintain daily productivity with little or no supervision* Maintain effective completion of daily work orders**Job Qualifications and Competencies:*** Ability to multitask in a busy, fast paced work environment* Ability to work independently, set and meet own deadlines* Ability to drive a standard transmission vehicle* Highly organized and detail oriented* General construction/plumbing/electrical skills* Ability to work a flexible schedule**Preferred Qualifications:*** Familiarity with the terminal assigned* Basic knowledge of computer applications and programs* Ability to read blueprints**Work Environment:*** Use of computers and other office equipment* Some travel is required* Airport ramp environment, subject to varied weather conditions and elevated noise levels* All shifts including nights, weekends, holidays, and/or irregular shifts**Physical Requirements:*** Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs* Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from coworkers or toolsThe above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.*Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.*Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.**Starting Rate:**$19.79/Hourly*Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.* *I**n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.*Job Application Deadline:October 7, 2026