Customer Service & Equipment Support Specialist

Hart Medical Equipment; Maumee (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Hart Medical Equipment is seeking a full-time customer service representative to provide exceptional service from locations in Fremont, Bowling Green, and Maumee, Ohio. This role includes assisting customers, managing service requests, and verifying medical necessities for equipment.

The ideal candidate will possess a high school diploma and previous customer service experience. Strong communication skills and attention to detail are essential. We offer a competitive salary and benefits package, following equal opportunity employment standards.

Qualifications

• High school diploma or GED is required.
• 6 months of relevant customer service experience preferred.

Responsibilities

• Assist internal and external customers professionally.
• Maintain a positive and professional attitude towards customers.
• Receive requests and process services for equipment.
• Specify sales or recommendations for products that complement client needs.

Skills

Excellent interpersonal, written and oral communication skills

Customer service orientation

Attention to detail

Good data entry skills

Proficiency with computers and strong typing skills

Ability to work in a fast paced environment

Education

High school diploma or GED

Job description

Hart Medical Equipment is seeking a full-time customer service representative to provide exceptional service from locations in Fremont, Bowling Green, and Maumee, Ohio. This role includes assisting customers, managing service requests, and verifying medical necessities for equipment.

The ideal candidate will possess a high school diploma and previous customer service experience. Strong communication skills and attention to detail are essential. We offer a competitive salary and benefits package, following equal opportunity employment standards.