Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Kahului (HI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Hiring bonus

Cash bonus

Health insurance

Paid holidays

Sick days

Gym reimbursement

401(k) Savings Plan

Job summary

U-Haul International, Inc. in Kahului, HI is seeking a Customer Service Representative who will be the face of our company’s service team. You will assist customers inside and outside a U-Haul center, use U-Scan technology to manage rentals, and help inspect and prepare equipment for use.

The position is on-site with paid interviews, a hiring bonus, and several benefits. You’ll join a supportive team, enjoy health plans, holidays, and opportunities for advancement as you deliver friendly,

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Health and safety awareness for equipment inspections and moving parts.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Kahului, HI is seeking a Customer Service Representative who will be the face of our company’s service team. You will assist customers inside and outside a U-Haul center, use U-Scan technology to manage rentals, and help inspect and prepare equipment for use.

The position is on-site with paid interviews, a hiring bonus, and several benefits. You’ll join a supportive team, enjoy health plans, holidays, and opportunities for advancement as you deliver friendly,