Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Grapevine (TX); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International, Inc. is seeking a part-time Customer Service Representative in Grapevine, Texas. You will assist customers, manage rentals with U-Scan technology, and help move and hook up trucks and trailers.

The role includes inspecting equipment, answering questions, and educating customers on products and services. The position offers on-the-job training, potential safety certifications, and opportunities to advance within the company.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul International, Inc. is seeking a part-time Customer Service Representative in Grapevine, Texas. You will assist customers, manage rentals with U-Scan technology, and help move and hook up trucks and trailers.

The role includes inspecting equipment, answering questions, and educating customers on products and services. The position offers on-the-job training, potential safety certifications, and opportunities to advance within the company.