Customer Service & Equipment Support Specialist

Hart Medical Equipment; Bowling Green (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Hart Medical Equipment is seeking a full-time customer service representative based in Bowling Green, OH. The role includes assisting customers with orders, answering questions, and coordinating equipment services. Candidates should have a high school diploma and ideally six months of relevant experience.

The individual must possess strong communication skills and a customer service orientation. The position involves working in a fast-paced environment and requires attention to detail.

Qualifications

• Professional, proactive and positive attitude with customers and coworkers.
• 6 months of relevant customer service experience preferred.

Responsibilities

• Assists internal and external customers in a professional manner.
• Receives requests from multiple sources and completes necessary processes for equipment services.
• Coordinates home equipment service requests with Dispatch.

Skills

Excellent interpersonal communication skills

Customer service orientation

Attention to detail

Good data entry skills

Proficiency with computers

Ability to work in a fast paced environment

Education

High school diploma or GED

Job description

Hart Medical Equipment is seeking a full-time customer service representative based in Bowling Green, OH. The role includes assisting customers with orders, answering questions, and coordinating equipment services. Candidates should have a high school diploma and ideally six months of relevant experience.

The individual must possess strong communication skills and a customer service orientation. The position involves working in a fast-paced environment and requires attention to detail.