Customer Service & Equipment Support Pro

U-Haul; Rutland (VT); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

Job summary

U-Haul is seeking a Customer Service Representative in Rutland, VT to be the face of our service and assist customers with rentals, equipment inspections, and support using U-Scan technology. This role offers hands-on training, development through U-Haul University, and opportunities to earn bonuses.

The position emphasizes safety, teamwork, and delivering first-rate customer care. A valid driver's license and a high school diploma are required; forklift and propane/hitch certifications are

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Excellent customer service and communication skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is seeking a Customer Service Representative in Rutland, VT to be the face of our service and assist customers with rentals, equipment inspections, and support using U-Scan technology. This role offers hands-on training, development through U-Haul University, and opportunities to earn bonuses.

The position emphasizes safety, teamwork, and delivering first-rate customer care. A valid driver's license and a high school diploma are required; forklift and propane/hitch certifications are