Customer Service & Equipment Specialist

Talentify; Salem (OR); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

ESOP

Gym reimbursement

Life insurance

Employee discounts

Job summary

U-Haul in Salem, Oregon, is seeking a Customer Service Representative to be the face of our service team. You will help customers with U-Haul products, operate U-Scan rentals, and assist with equipment inspection and return processing.

The role involves vehicle and equipment handling, safety compliance, and ongoing training through U-Haul University. Evening or weekend shifts may be required in a dynamic retail environment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Salem, Oregon, is seeking a Customer Service Representative to be the face of our service team. You will help customers with U-Haul products, operate U-Scan rentals, and assist with equipment inspection and return processing.

The role involves vehicle and equipment handling, safety compliance, and ongoing training through U-Haul University. Evening or weekend shifts may be required in a dynamic retail environment.