Customer Service & Equipment Specialist

U-Haul; Lakeside (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays, vacation, and sick days

Job summary

U-Haul in Lakeside, AZ is seeking a Customer Service Representative to be the face of our exceptional service, assisting customers with rentals, answering questions, and guiding them through U-Haul products and services on-site.

You will work with a team to dispatch and return equipment, inspect trucks, and participate in ongoing U-Haul education. The role offers on-the-job training, seasonal bonuses, and eligibility for benefits.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

U-Haul in Lakeside, AZ is seeking a Customer Service Representative to be the face of our exceptional service, assisting customers with rentals, answering questions, and guiding them through U-Haul products and services on-site.

You will work with a team to dispatch and return equipment, inspect trucks, and participate in ongoing U-Haul education. The role offers on-the-job training, seasonal bonuses, and eligibility for benefits.