Customer Service & Equipment Specialist

U-Haul; Havertown (Delaware County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Career stability

Hiring bonus

Health insurance

Paid holidays, vacation, and sick days

Employee Stock Ownership Plan (ESOP)

Job summary

A leading equipment rental service is seeking a motivated Customer Service Representative in Havertown, Delaware County. The role involves assisting customers with U-Haul products, using technology for rentals, and ensuring equipment maintenance. Ideal candidates must have a high school diploma and a valid driver's license. This position offers training, a competitive hiring bonus, and a supportive work environment. Benefits include health insurance, retirement savings plans, and various employee discounts.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Driving skills

Equipment handling

Communication

Education

High school diploma or equivalent

Job description

A leading equipment rental service is seeking a motivated Customer Service Representative in Havertown, Delaware County. The role involves assisting customers with U-Haul products, using technology for rentals, and ensuring equipment maintenance. Ideal candidates must have a high school diploma and a valid driver's license. This position offers training, a competitive hiring bonus, and a supportive work environment. Benefits include health insurance, retirement savings plans, and various employee discounts.