Customer Service & Equipment Specialist

U-Haul Co. of South Carolina; Fort Worth (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Vacation & sick days

Job summary

U-Haul Co. of South Carolina is seeking a Customer Service Representative to be the face of the company, helping customers with products and services, managing rentals with U-Scan technology, and assisting with equipment setup and returns.

The role emphasizes customer-focused service, safety, and ongoing U-Haul education through U-Haul University, with opportunities for hands-on training and advancement.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent is required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul Co. of South Carolina is seeking a Customer Service Representative to be the face of the company, helping customers with products and services, managing rentals with U-Scan technology, and assisting with equipment setup and returns.

The role emphasizes customer-focused service, safety, and ongoing U-Haul education through U-Haul University, with opportunities for hands-on training and advancement.