Customer Service Engineering: Build Elegant Full-Stack Apps

Netflix; Philadelphia (Philadelphia County); On-site; USD 33,062 - 44,083; Full time

Job summary

Netflix in Philadelphia seeks a Customer Service Engineering specialist to build frontend-focused, scalable customer support tools and internal dashboards. You will own the full product lifecycle, collaborating with product, design, and backend teams to ship high-quality interfaces that improve client support and operational efficiency.

Ideal candidates have TypeScript/JavaScript, React, and modern backend integration experience, and thrive in a fast-paced environment where quality and speed are

Qualifications

• 2+ years of professional experience delivering quality code on time.
• Open to full-stack work with focus on frontend UX and performant client experiences.
• Ability to manage ambiguity and coordinate across multiple tasks and systems.
• Comfort in fast-paced environments and balancing speed with quality.
• Excellent communication and collaboration with engineers, PMs, designers, partners.

Responsibilities

• Make simple, natural full-stack web applications with strong frontend focus.
• Own and manage all stages of the product development lifecycle—planning, execution, and support.
• Configure, deploy, and maintain microservices coordinating with external Netflix services.
• Collaborate with product managers, engineers, architects, partners, and vendors on projects.
• Coach peers through code/design reviews and promote best practices.

Skills

TypeScript/JavaScript

React

Java

GraphQL/REST/gRPC

Data structures/algorithms

Cloud/AWS

Collaboration

Mentoring / coaching

System design

Performance optimization

Education

Bachelor's Degree

Tools

SpringBoot

Cassandra

NoSQL

Elasticsearch

Job description

Netflix in Philadelphia seeks a Customer Service Engineering specialist to build frontend-focused, scalable customer support tools and internal dashboards. You will own the full product lifecycle, collaborating with product, design, and backend teams to ship high-quality interfaces that improve client support and operational efficiency.

Ideal candidates have TypeScript/JavaScript, React, and modern backend integration experience, and thrive in a fast-paced environment where quality and speed are