Customer Service / Dispatcher - Concrete Manufacturing

Branscome Companies Inc.; Williamsburg (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life Insurance

Paid Time Off

Retirement Savings

Professional Development

Job summary

Branscome Companies Inc. is seeking a Dispatcher for Concrete Manufacturing in Virginia. You will assist in scheduling and dispatching ready-mix trucks, coordinate with crews, and ensure timely delivery of labor, materials, and equipment.

The role requires strong communication, organizational skills, and knowledge of GPS and Microsoft Office. A high school diploma is required, with at least 3 years of experience in a related field.

Qualifications

• Minimum 3 years' experience.
• Knowledge of GPS technology and Microsoft Office
• Must be able to work well under pressure
• Familiar with truck and highway construction activities

Responsibilities

• Provide oversight to ensure all necessary labor, materials, and equipment arrive at each job site in a timely manner.
• Receive and maintain communications with crews regarding job status, problems, customer satisfaction, payment, etc.
• Assign drivers to trucks and provide accurate directions to pickup and delivery facilities.
• Maintain the control board for accuracy.
• Answer phones in a professional manner.
• Assists customers in materials purchasing.
• Track daily activities of trucks and generates operational report.
• Perform all other duties deemed necessary or assigned by supervisor.

Skills

Clerical/Organizational

GPS Technology

Microsoft Office Applications

Education

High School Diploma

Job description

Job Title: Dispatcher for Concrete Manufacturing

Department: Concrete Manufacturing

Reports to: Concrete Operations Manager

Major Role and Purpose

• Assists with scheduling and dispatching of ready-mix trucks (company and hired).

Description of Duties

• Provide oversight to ensure all necessary labor, materials, and equipment arrive at each job site in a timely manner.
• Receive and maintain communications with crews regarding job status, problems, customer satisfaction, payment, etc.
• Assign drivers to trucks and provide accurate directions to pickup and delivery facilities.
• Maintain the control board for accuracy.
• Answer phonesin a professional manner.
• Assists customers in materials purchasing.
• Track daily activities of trucks and generates operational report.
• Perform all other duties deemed necessary or assigned by supervisor.

Education

• High School Diploma

Work Experience

• Minimum 3 years' experience.
• Must have general knowledge of highway systems in the region.
• Must be able to work well under pressure.
• Knowledge of GPS technology and Microsoft Office
• Excellent communication and organization skills
• Familiar with truck and highway construction activities

Skills Required

• Clerical/Organizational.
• GPS Technology.
• Microsoft Office Applications.

EOE/M/F/Disability/Vet

About Branscome:

For more than 60 years in Virginia, our crews have been safely delivering the infrastructure that our communities are built on. We take immense pride in building the things that you can see, but also those you can't. Camaraderie in the field, with our clients, and out in the community is the spirit that drives our dedication and commitment to excellence.

Branscome's vertically integrated services provide a streamlined end-to-end scalable solution for our customers. It's the satisfaction of a job well done recognition of team effort and the delight of our customers that keep us creating infrastructure and connecting people.

OUR COMPANY

For more than 60 years in Virginia, our crews have been safely delivering the infrastructure that our communities are built on. We take immense pride in building the things that you can see, but also those you can't. Camaraderie in the field, with our clients, and out in the community is the spirit that drives our dedication and commitment to excellence.

Branscome's vertically integrated services provide a streamlined end-to-end scalable solution for our customers. It's the satisfaction of a job well done recognition of team effort and the delight of our customers that keep us creating infrastructure and connecting people.

OUR TEAM

When you work for Branscome, you join our innovative team in completing the area's most important large-scale, fast-track projects. You help us provide excavation, site work, underground utilities, asphalt paving, ready-mix concrete, and more to a slew of satisfied clients, including VDOT, Norfolk International Terminal, numerous local governments, private developers, and corporate entities. At Branscome, workers take pride in their work and inspire each other with their teamwork, innovation, and enthusiasm. This attitude of excellence generates the superior customer service that Branscome is known for.

• health
• dental
• vision
• life insurance
• paid time off
• retirement savings
• professional development

EQUAL EMPLOYMENT OPPORTUNITY

If you need assistance completing the online application process, please contact the Human Resources department at [phone].

Branscome EEO Statement

Branscome is an Equal Opportunity Employer. It is the policy of this Company to assure that applicants are employed, and that employees are treated during employment, without regard to their race, religion, sex, color, national origin, age, disability, genetic information, military or veteran status, sexual orientation, gender identity, and any other characteristic protected by law. Such action shall include: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship, pre-apprenticeship, and/or on-the-job training. Branscome is in compliance with local, state, and federal laws and regulations and ensure equitable opportunities in all aspects of employment. Branscome will provide reasonable accommodation to all applicants who require assistance completing the online application process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, please email [e-mail] for assistance. We are committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: EEO is the Law and EEOC is the Law Supplement.