Customer Service & Dispatch Coordinator

Tech24; Village of Farmingdale (NY); Sur place; USD 34 440 - 41 328; Plein temps

Avantages offerts par ce poste

Weekly Pay

Paid Time Off

Comprehensive Benefits

401(k) with company match

Employee Assistance Program

Résumé du poste

A leading refrigeration service provider in Farmingdale, NY, seeks a Customer Service Representative to be the first point of contact for customers. This role involves coordinating service requests, managing work orders, and providing exceptional support to field operations. Ideal candidates will have 1-3 years of experience, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers a competitive salary range of $25-$30/hr. Join us and help deliver outstanding service.

Qualifications

• 1-3 years of customer service or administrative experience (service industry preferred).
• Strong written and verbal communication skills.
• Ability to prioritize tasks in a fast-paced environment.

Responsabilités

• Answer inbound customer calls and respond to inquiries promptly.
• Create and manage service work orders in the system.
• Schedule service calls with technicians.

Connaissances

Customer service experience

Strong communication skills

Organizational abilities

Multitasking

Proactive problem-solving

Outils

Microsoft Office

Service software

Description du poste

A leading refrigeration service provider in Farmingdale, NY, seeks a Customer Service Representative to be the first point of contact for customers. This role involves coordinating service requests, managing work orders, and providing exceptional support to field operations. Ideal candidates will have 1-3 years of experience, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers a competitive salary range of $25-$30/hr. Join us and help deliver outstanding service.