Customer Service Desk

060 SAKS & CO LLC; Las Cruces (NM); On-site; USD 29,659 - 37,071; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Employee discount

Job summary

060 SAKS & CO LLC in Las Cruces is looking for a Restaurant Server to serve Neiman Marcus customers in a professional manner. Responsibilities include serving food, maintaining sanitation standards, and following accounting procedures. Ideal candidates should have strong customer service and communication skills.

Benefits include medical, dental, vision insurance, 401(k), employee discounts, and opportunities for career advancement.

Qualifications

• Experience in serving food and beverage and following proper table service guidelines.
• Ability to interact graciously with the public and handle multiple duties at the same time.
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds.

Responsibilities

• Serves assigned seating section of dining area in a professional and gracious manner.
• Utilizes thorough knowledge of food to provide detailed information to customers about menu items.
• Adheres to established accounting procedures for all transactions.

Skills

Exceptional customer service

Communications skills

Problem-solving skills

Ability to work autonomously

Education

High School diploma or GED

Job description

YOU WILL BE

The Restaurant Server serves Neiman Marcus customers in a warm, accommodating, and professional manner consistent to the high standards set by Neiman Marcus.

WHAT YOU WILL DO

• Serves assigned seating section of dining area in a professional and gracious manner
• Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
• Leverages knowledge of wine, beer, and spirits, including technical and service procedures
• Interacts graciously with the public and handles multiple duties at the same time
• Participates in daily pre-shift meeting
• Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
• Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
• Cleans and maintains restaurant and workstation
• Maintains the highest level of hygiene standards to include, but not limited to:
  • Clean, pressed uniform jacket and accompanying clothing and shoes
  • Clean and professionally styled hair and nails, maintained to avoid food contamination risks
• Exercises integrity with scheduling
• Punches in before and out after every scheduled shift
• Follows established procedure for schedule and shift changes
• Takes appropriate lunch breaks when applicable, punching accordingly
• Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant

WHAT YOU WILL BRING

• High School diploma or GED preferred
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously
• Motivated and results-driven
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Thorough knowledge of food, including preparation and culinary terminology
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem-solving skills
• "Win together" mentality
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

YOUR LIFE AND CAREER AT NEIMAN MARCUS

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS

Salary Range $21.53 - $26.91*

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. This position is also eligible for bonus long-term incentive compensation awards.

Benefits:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Critical illness, hospital and accident insurance

EEO STATEMENT

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [Contact Name/Department/Email]. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.