Customer Service Delivery Driver - Indianapolis, IN

Kroger Delivery in; Indianapolis (IN); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Customer Service Delivery Driver to join their team in Indianapolis. In this role, you will serve as a brand ambassador, ensuring that customer orders are delivered safely and efficiently while embodying the company's core values. This position offers the chance to thrive in a supportive environment with comprehensive benefits, flexible scheduling, and opportunities for growth. If you're passionate about customer service and eager to make a difference, this is the perfect opportunity for you to drive your career forward.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance Program

Tuition reimbursement

Associate discounts

Qualifications

• Valid driver's license and good driving record required.
• Excellent communication and customer service skills are essential.

Responsibilities

• Deliver customer orders while providing excellent service.
• Maintain accurate records of deliveries and monitor food safety.

Skills

Customer Service Skills

Communication Skills

Safe Driving

Ability to Lift 50 lbs

Education

High School Diploma or GED

Tools

Handheld Tablet Device

Job description

Customer Service Delivery Driver - Indianapolis, IN (Finance)

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Minimum Requirements:

• Valid driver's license
• Excellent communication and customer service skills
• Must annually pass a DOT regulated medical exam
• Must have a good driving record
• Ability to operate a delivery van and handheld tablet device
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Must be at least 21 years old
• May require chauffeur's license in some states

Desired Previous Job Experience/Education:

• High School Diploma or GED
• Any customer service experience
• Any delivery driver experience

Responsibilities:

• Provide excellent customer service while delivering orders to the customer
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely and in accordance with Kroger's driving standards
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Operate company-provided technology devices for mapping and customer interaction
• Must be able to perform the essential job functions of this position with or without reasonable accommodation