Customer Service Delivery Driver - Indianapolis, IN Part Time

Kroger Delivery in; Indianapolis (IN); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player in the grocery sector is looking for a Customer Service Delivery Driver to join their team in Indianapolis. In this part-time role, you will serve as a brand ambassador, ensuring excellent customer service while delivering orders to homes. You will drive a company vehicle, upholding safety standards and maintaining communication with customers. This position offers valuable benefits, including healthcare and tuition reimbursement, along with opportunities for career growth through comprehensive training. If you're passionate about delivering quality service and making a difference in your community, this is the perfect opportunity for you.

Benefits

Healthcare benefits

Paid time off

Associate discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Must have a valid driver's license and a good driving record.
• Ability to operate a delivery van and handle customer interactions.

Responsibilities

• Deliver orders to customers, ensuring high-quality service.
• Act as a brand ambassador, explaining the delivery process.
• Maintain communication with customers regarding delivery status.

Skills

Excellent communication skills

Customer service skills

Safe driving

Ability to lift 50 lbs

Education

High School Diploma or GED

Tools

Handheld tablet device

Job description

Customer Service Delivery Driver - Indianapolis, IN Part Time (Finance)

Serve as a brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle, demonstrating safe and efficient driving behavior in accordance with Kroger's driving standards. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we are committed to creating amazing experiences for customers, communities, and employees, with food at the heart of it all.

We value our people, providing the ingredients for success at work and in life. Whether seeking a part-time role or a new career path, we invite you to apply and join our Kroger family.

What you'll receive from us:

• Comprehensive benefits supporting your physical, emotional, and financial well-being, including healthcare, paid time off, and more.
• Valuable associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum requirements:

• Valid driver's license
• Excellent communication and customer service skills
• Must pass an annual DOT medical exam
• Good driving record
• Ability to operate a delivery van and handheld tablet device
• Ability to lift up to 50 lbs. with or without reasonable accommodation
• At least 21 years old

Desired previous experience and education:

• High School Diploma or GED
• Customer service experience
• Delivery driver experience

Key responsibilities:

• Deliver orders to customers, ensuring high-quality service and professionalism
• Act as a brand ambassador, explaining Kroger's delivery process
• Drive safely and in accordance with Kroger's standards
• Ensure timely delivery and proper condition of orders, resolving issues as needed
• Maintain communication with customers regarding delivery status
• Accurately record deliveries and assist fellow drivers when necessary
• Monitor and record temperatures to adhere to food safety regulations
• Handle products safely, reporting any issues or damages
• Perform vehicle pre-inspections and report defects
• Operate technology devices for navigation and customer interaction