Customer Service & Data Entry Specialist

Forsyth County, Georgia; Cumming (GA); On-site; USD 36,000 - 52,000; Full time

Job summary

Forsyth County, Georgia is seeking a dedicated administrative professional to support multiple departments. The role emphasizes customer service, account setup, data entry, and payment processing while maintaining departmental databases and handling inquiries.

The position may involve coordinating with various county divisions and ensuring compliance with stated procedures. The ideal candidate will have a high school diploma or GED and at least two years of related experience in customer

Qualifications

• Requires high school diploma or GED and two years of experience or equivalent training in customer service, utility billing, accounts receivable or general office work.
• Must be proficient with standard office software and data entry.
• Strong communication skills and the ability to resolve problems independently.

Responsibilities

• Assist customers and establish/maintain accounts; process payments and generate work orders.
• Enter and verify data in computer systems; maintain departmental databases.
• Respond to calls, emails, and in-person inquiries; route to appropriate personnel.

Skills

Customer service

Data entry

Office software

Communication

Problem solving

Education

High school diploma or GED

Tools

Computer proficiency

Job description

Forsyth County, Georgia is seeking a dedicated administrative professional to support multiple departments. The role emphasizes customer service, account setup, data entry, and payment processing while maintaining departmental databases and handling inquiries.

The position may involve coordinating with various county divisions and ensuring compliance with stated procedures. The ideal candidate will have a high school diploma or GED and at least two years of related experience in customer