Customer Service & Data Entry Specialist

Ports America Shared Services, Inc.; Brunswick (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

IAP, LLC in Brunswick, GA is seeking a detail-oriented clerk to support customer and account information workflows. You will respond to requests, enter data, run basic reports, and maintain documentation in accordance with company procedures.

The role requires strong Excel skills, good communication, and the ability to follow instructions in a fast-paced environment; standard shift is Mon-Fri with potential overtime.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Typing speed of 40 WPM.
• Strong verbal and written communication skills.

Responsibilities

• Respond promptly, accurately, and courteously to requests for information.
• Enter, update, and maintain customer and account information in internal systems.
• Assist with monitoring system activity and report issues to management or IT support as needed.
• Support basic system functions and follow established procedures in the event of system interruptions.
• Assist with preparing monthly reports and billing information by established deadlines.
• Reconcile physical inventory with system data as required.
• Maintain accurate documentation and records in accordance with company policies.
• Follow all safety procedures and maintain a safe working environment.
• Perform other duties as assigned.

Skills

Strong communication

Typing 40 WPM

Detail oriented

Driver's license

TWIC badge eligibility

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Excel

AS/400

Microsoft Word

Microsoft Outlook

Job description

IAP, LLC in Brunswick, GA is seeking a detail-oriented clerk to support customer and account information workflows. You will respond to requests, enter data, run basic reports, and maintain documentation in accordance with company procedures.

The role requires strong Excel skills, good communication, and the ability to follow instructions in a fast-paced environment; standard shift is Mon-Fri with potential overtime.