Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Louisville (KY); On-site; USD 36,000 - 54,000; Part time

Benefits offered by this job

Comprehensive training

Remote work options

Part-time or full-time opportunities

Career growth in travel

Job summary

Enchanted Horizons Travel in Louisville, KY is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience throughout planning.

You will handle travel inquiries, present options, coordinate reservations, and maintain clear, proactive communication with clients from start to finish.

The role offers flexible remote work options with part-time or full-time opportunities, comprehensive training, and pathways for career growth in the travel industry.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Communication

Organization

Time management

Remote work

Detail-oriented

Customer service

Hospitality exposure

Interest in travel

Job description

Customer Service Coordinator – Travel Support

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow-up communication
• Ensure accuracy of client information and travel details
• Deliver high-quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time-management abilities
• Self-motivated and comfortable working remotely
• Detail-oriented and customer-focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part-time or full-time opportunities
• Career growth within the travel industry