Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Colorado Springs (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and ongoingMent

Flexible remote work options

Part-time or full-time opportunities

Career growth within the travel行业

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. The role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

You will communicate with clients, guide them on options and timelines, support reservation coordination, and ensure accuracy of client information.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Communication skills

Organization

Remote work experience

Detail-oriented

Customer service experience

Interest in travel

Job description

Customer Service Coordinator – Travel Support

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow-up communication
• Ensure accuracy of client information and travel details
• Deliver high-quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time-management abilities
• Self-motivated and comfortable working remotely
• Detail-oriented and customer-focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part-time or full-time opportunities
• Career growth within the travel industry