Customer Service Coordinator – Travel Support

enchanted-horizons-travel; Kaneohe (HI); Remote; USD 25,000 - 39,000; Part time

Benefits offered by this job

Flexible remote work

Part-time or full-time opportunities

Comprehensive training and mentorship

Career growth in travel industry

Positive, team-oriented culture

Job summary

enchanted-horizons-travel is seeking a motivated Customer Service Coordinator to support travelers and ensure a positive client experience. You will handle travel inquiries, coordinate details, and maintain clear communication throughout planning.

This role is ideal for someone who enjoys helping people and wants to be part of a service-focused travel team, with flexible remote work options and potential for growth within the industry.

Qualifications

• Excellent written and verbal communication skills required.
• Strong organization and time-management abilities expected.
• Self-motivated with comfort working remotely.
• Detail-oriented mindset with focus on accuracy and quality.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial for this role.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Communication skills

Organization

Self-motivated

Detail-oriented

Customer service

Travel interest

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture