Customer Service Coordinator – Travel Support

enchanted-horizons-travel; Saint Charles (MO); Remote; USD 22,000 - 34,000; Full time

Benefits offered by this job

Comprehensive training

Remote-friendly

Hours options: part-time or full-time

Career growth within travel industry

Positive, team-oriented culture

Job summary

enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. You will assist customers with travel questions, coordinate details, and maintain clear communication throughout the planning process.

This role offers flexible remote work options and opportunities for both part-time and full-time engagements within a service-focused travel team.

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time-management abilities
• Self-motivated and comfortable working remotely
• Detail-oriented and customer-focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow-up communication
• Ensure accuracy of client information and travel details
• Deliver high-quality service with professionalism and care
• Follow company processes and service standards

Skills

Communication skills

Organization

Time management

Self-motivated

Detail-oriented

Customer-focused

Remote work experience

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture