Customer Service Coordinator – Travel Support

enchanted-horizons-travel; Leesburg (FL); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive training

Mentorship

Flexible remote work

Part-time or full-time opportunities

Career growth

Job summary

enchanted-horizons-travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This position offers flexible remote work options with part-time or full-time opportunities, designed for a service-focused travel team that values professionalism and care.

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time-management abilities
• Self-motivated and comfortable working remotely
• Detail-oriented and customer-focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow-up communication
• Ensure accuracy of client information and travel details
• Deliver high-quality service with professionalism and care
• Follow company processes and service standards

Skills

Communication skills

Organization skills

Time management

Remote work

Detail-oriented

Customer service

Hospitality experience

Travel interest

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture