Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Florence (SC); Hybrid; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training

Ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support. The role involves communicating with clients, guiding them through travel options, and ensuring all details are managed accurately. Ideal candidates have strong communication skills, an organized mindset, and some background in customer service or hospitality. This position offers flexible remote work, comprehensive training, and opportunities for career advancement in the travel industry.

Qualifications

• Self-motivated and comfortable working remotely.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Customer service experience

Detail-oriented mindset

Job description

Customer Service Coordinator – Travel Support

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow-up communication
• Ensure accuracy of client information and travel details
• Deliver high-quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time-management abilities
• Self-motivated and comfortable working remotely
• Detail-oriented and customer-focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part-time or full-time opportunities
• Career growth within the travel industry