Customer Service Coordinator

Flex-N-Gate; Urbana (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision and life insurance

401(k) retirement savings plan with company match

Paid holidays and vacation time

Tuition reimbursement

Job summary

A leading automotive components manufacturer in Illinois is seeking a knowledgeable Purchasing Specialist to manage vendor interactions and ensure compliance with policies. Key responsibilities include documenting purchasing procedures, processing vendor requests, and collaborating with team members in a fast-paced environment. Candidates should have a degree in Manufacturing or a related field and 2-10 years of experience in purchasing. The company offers competitive benefits, including insurance and a 401(k) retirement plan.

Qualifications

• Minimum 2 years of experience in purchasing activities in a manufacturing environment.
• Strong organizational and time-management skills.
• Proficient in database applications.

Responsibilities

• Document and maintain Purchasing policies and procedures.
• Process vendor requests and maintain vendor documents.
• Develop and improve global standards for vendor management.

Skills

Teamwork

Organizational skills

Communication skills

Detail-oriented

Education

Degree / Diploma in Manufacturing or related field

Tools

Microsoft Office

AS400 or similar ERP system

Job description

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard‑working and skilled individuals.

Scope of the Position

Perform tasks and functions related to normal daily operation of Corporate Purchasing department and daily operation of Corporate Business Center.

Responsibilities

• Document and maintain policies and procedures for Purchasing functions.
• Process requests to add and modify vendors for Flex‑NGate facilities through Program Lifecycle Management (PLM) system.
• Document and maintain policies and procedures for vendors in compliance with TISAX regulations.
• Review and validate vendor information as needed, making corrections and adjustments as necessary.
• Obtain and maintain vendor documents as per established procedures.
• Process EFT setup‑related data relative to vendor maintenance.
• Maintain corporate data and provide necessary assistance/troubleshooting for users in Purchasing related systems.
• Develop, improve, and maintain global standards for vendor management and purchasing processes with input from Flex‑NGate manufacturing facility personnel and Corporate Purchasing Group.
• Perform department‑related duties as required to ensure efficient operation.
• Working knowledge of computer systems, office equipment, and basic office management.

Qualifications

• Degree / Diploma in Manufacturing or related field.
• 2 to 10 years of experience in purchasing activities in a manufacturing or similar fast‑paced environment.
• Ability to work well in a team with task‑focused orientation and strong sense of delivery of work/project. Supervisory experience would be an asset.
• Strong organizational and time‑management skills with solid interpersonal and communication skills (both verbal and written).
• Proficiency with database applications and administration systems, specifically Microsoft Office.
• Knowledge of automotive industry is a plus.
• Knowledge of AS400 or similar ERP computer system.
• Proven attention to detail; detail‑oriented and punctual with deadlines.
• Ability to perform high quality work in short time frames.
• Knowledge and demonstrated skills in computer operation and basic purchasing understanding.

What We Offer

• Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account
• 401(k) retirement savings plan with company match
• Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement
• Paid holidays and vacation time

What do our employees have to say?

“It engages you professionally, and provides learning opportunities.”

“Lots of growth opportunity.”

“The company’s young enough to be exciting, but old enough to be stable.”

Not just a job—a great place to work!

Flex‑NGate is an equal opportunity employer. EEO/Minorities/Females/Veterans/Disabled.