Customer Service Coordinator

Ryder System, Inc.; Ohio; Híbrido; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision benefits start

401(k) Savings Plan with company match

Discounted employee stock purchase

Paid time off and holidays

Descripción de la vacante

Ryder System, Inc. in Lockbourne, OH is hiring a Customer Service Coordinator to support cross-functional teams in Sales, Marketing, Operations and Asset Management.

You will handle inbound customer inquiries, monitor inventory levels, and assist with orders and complaints to ensure a positive experience. The ideal candidate has a high school diploma or GED and at least one year in sales or customer service, with strong verbal and written communication and the ability to manage multiple tasks in

Formación

• H.S. diploma/GED required.
• 1+ year in sales or customer service required.
• Strong communication and customer service mindset.

Responsabilidades

• Handle inbound customer inquiries and provide timely responses.
• Monitor inventory levels and coordinate with operations to meet demand.
• Assist with order processing, billing, and service-related issues.
• Document interactions and maintain accurate records.

Conocimientos

Communication skills

Multitasking

Customer service

Educación

High school diploma or GED

Descripción del empleo

## Customer Service CoordinatorApply: USA - Lockbourne OH 43137: Full time: Posted Today: R184699*Job Seekers can review the Job Applicant Privacy Policy by clicking here.***Job Description**:**We are immediately hiring a Customer Service Coordinator in Lockbourne, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.** * Pay Type: Non-Exempt / Paid Weekly* Hourly Pay: $23.00 based on experience* Schedule: Monday-Friday 5:00 p.m. – 1:30 a.m. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.Here are a few of the many benefits when working with us:* Medical, Dental, Vision Benefits start at 30 Days* 401 (K) Savings Plan with a company match* Discounted employee stock purchase options* Quality employee discounts that actually save you money on tools, cars, appliances, travel and more* All major holidays paid and Paid time off within your first year* Up to 12 weeks paid maternity leave**Summary** The Customer Service Coordinator position work cross functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills. This individual is responsible for inbound sales calls, maintains appropriate inventory levels, and interacts with customers; gives information in response to inquiries, and resolves customer complaints and answers customers' questions. **Essential Functions*** Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations. Execute customer communication protocol* Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.* Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands* Workflow management: enhance productivity through effective scheduling and planning* Generate purchase/repair orders and maintenance of files* Parts management: contribute to cost containment through inventory planning and warranty**Additional Responsibilities*** Ensures compliance with all company, local, state, federal and other regulatory agencies policies* Performs other duties as assigned**Skills and Abilities*** Strong verbal and written communication skills* Ability to get both verbal and written communication across that has the desired effect* Goal oriented, drive for results, assertive, and deal well with ambiguity* Possesses a high degree of initiative* Must have high level of energy and be a self-motivated and self-directed person* Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments* Ability to focus on multiple projects and activities simultaneously* Flexibility to operate and self-driven to excel in a fast-paced environment* Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)* Demonstrates customer service skills**Qualifications*** H.S. diploma/GED required* One (1) year or more in sales and/or customer service required**DOT Regulated** No