Customer Service Coach

Signature Worldwide, Inc.; Dublin, Northern (OH, KY); Hybrid; USD 15,000 - 21,000; Part time

Benefits offered by this job

Paid Time Off

Remote work

Job summary

Signature Worldwide, Inc. in Dublin, OH is seeking a part-time Customer Service Coach to support an inbound call center. The role focuses on coaching, feedback, and customer interactions while upholding the company’s core values.

This position offers 20 hours per week, remote work, and paid time off eligibility. Training will be provided to help you excel and grow in a supportive team environment.

Qualifications

• Customer service and/or call center experience.
• Intermediate computer and office software proficiency.
• Strong attention to detail.
• Excellent interpersonal and communication skills.

Responsibilities

• Answer inbound calls from customers.
• Provide clear and constructive feedback to reinforce service and sales skills.
• Participate in comprehensive training to excel in the position.
• Contribute to a positive call center culture and performance.

Skills

Active listening

Communication skills

Interpersonal skills

Attention to detail

Tools

Microsoft Office

CRM familiarity

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Coach

Part Time Dublin, OH, US

3 days ago Requisition ID: 1089

Salary: $13.00 Annually

CALL CENTER COACH

SIGNATURE WORLDWIDE is looking for an inspiring customer service professional to be a part of our Call Center team.

If you enjoy answering inbound calls from customers, can creatively and positively reinforce customer service/sales skills by providing clear and constructive feedback and are skilled at active listening then you are the right person for this position. The right candidate will receive comprehensive training to excel in this position.

We have an amazing Call Center team and an incredible company culture centered around our Core Values. This is a remote position (permanent) and is scheduled 20 hours per week. The hours are M-F from 2:00pm-6:00pm EST. This part-time position earns $13.00/hour and is eligible for Paid Time Off.

If you have a passion for customer service, possess effective communication skills, are eager to learn and focused on quality we want you on our team!

Preferred qualifications include:

• Customer service and/or call center experience.
• Intermediate computer and office software proficiency.
• Strong attention to detail.
• Excellent interpersonal and communication skills.