Customer Service Clerk | Office Clerk

Knight-swift Transportation Holdings; Phoenix (AZ); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Medical Benefits

PPO/HSA Options

Dental and Vision

401(k) with company match

Life Insurance

Paid Holidays and PTO

Job summary

Midwest Motor Express in Seattle, WA is seeking an Office Administrative Assistant to support operations and a team of clerks. The role handles a variety of office tasks, from processing documents to customer correspondence, and collaborates with internal and external customers to ensure smooth operations.

The position offers Monday–Friday hours with an hourly pay of $20–$23, plus benefits and opportunities to grow within a nationwide transportation provider.

Qualifications

• 1+ years of customer service/clerical experience is preferred.
• Excellent communication and customer service skills.
• Computer skills – email, Excel, Word.
• Ability and willingness to learn.
• High school diploma or equivalent.

Responsibilities

• Assist the Picking, Shipping, and Receiving Departments.
• Work with internal and external customers.
• Generate and validate reports and documents.
• Assist Service Center Manager.
• Help with billing related issues.

Skills

Customer service

Clerical work

Communication

Computer skills

Willingness to learn

Education

High school diploma or equivalent

Tools

Excel

Word

Job description

Job Summary

Our Seattle, WA office is immediately hiring an Office Administrative Assistant & Office Clerks to help our operations. This role will assist with a variety of office functions in our business.

Join us in making history. MME Inc. was founded over 100 years ago. Over the last century, our Office administrative assistants have made a difference. Our local customer service representatives help customers enjoy the benefits of doing business with an LTL industry leader. Come see why Office Clerks and assistants have chosen MME for over 100 years.

Job Details

• $20-$23/hr
• Monday‑Friday, no weekends
• Assist the Picking, Shipping, and Receiving Departments
• Work with internal and external customers
• Generate and validate reports and documents
• Assist Service Center Manager
• Help with billing related issues

Benefits

• Individual and Family Medical Benefits
• High Deductible Health Plan or PPO Health Plan, Prescription Benefits, Dental, Vision & Employee Assistance Program
• Health Savings Account (HSA with company match)
• Company-sponsored Retirement Savings Plan with pre‑tax 401(k) and Roth options; includes company match & vesting schedule.
• Employer-sponsored Life and Accidental Death & Dismemberment Insurance
• Voluntary Employee & Spousal Life Insurance
• Voluntary Hospital Indemnity, Short Term Disability, Long Term Disability, Critical Illness and Accident Insurance.
• 60‑180‑280 & 360 day pay increases for specified positions.
• Paid Time Off – 8 paid Holidays, 1 week PTO in first year of employment with increases based on years of service, up to 3 personal days per year, pro-rated based on hire date.

Mission Statement

It is the mission of Midwest Motor Express to achieve financial success by providing superior transportation services to our customers and being an industry leader in innovation and employee development. Midwest Motor Express, an independent subsidiary of Knight‑Swift Transportation Holdings (NYSE: KNX), is an asset‑based multi‑regional transportation solutions provider offering less‑than‑truckload, truckload, dedicated contract carriage, brokerage, and international services. Our cross‑brand integrations with other KNX subsidiaries provide extended direct coverage and resources across a substantial area of the United States. Additionally, our robust Affiliate Carrier Program extends Midwest Motor Express's coverage area into Canada, Mexico, and across the globe.

Qualifications

• 1+ years of customer service/clerical experience is preferred
• Excellent communication and customer service skills
• Computer skills – email, Excel, Word, etc.
• Ability and willingness to learn
• High school diploma or equivalent

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