Customer Service Clerk — Health Benefits + Pension

Brick Municipal Utilities Authority; Brick Township (NJ); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits after probation

Pension

Job summary

Brick Township Municipal Utilities Authority in Ocean County, NJ, invites applications for a Customer Service Clerk to work under the Customer Service Supervisor. This entry-level role serves residents by greeting customers, answering and directing calls, and handling payments for the water and sewer systems.

The position offers full health benefits after 90 days and a pension plan, with compensation of $17 per hour.

Qualifications

• Excellent communication, clerical, organizational, interpersonal and basic computer skills.
• Entry-level position.
• Equal Opportunity Employer and reserves the right to fill the position before the filing deadline.

Responsibilities

• Greet customers and answer phone calls, directing them to appropriate staff as needed.
• Take and process payments and perform other duties as assigned by Customer Service Supervisor or CFO.
• Contribute to team from day one as a self-starter.

Skills

Communication skills

Clerical skills

Organizational skills

Interpersonal skills

Basic computer skills

Job description

BRICK TOWNSHIP MUNICIPAL UTILITIES AUTHORITY, Ocean County, a progressive and large public utility has an immediate opening for a Customer Service Clerk to work under the Customer Service Supervisor. The Authority owns, operates and maintains a water treatment facility and distribution system serving approximately 100K people and a sewer collections system serving approximately 75K people.

Applicants must have excellent communication, clerical, organizational, interpersonal and basic computer skills. Duties shall include but are not limited to greeting customers, answering phone calls and directing calls to appropriate staff, taking and processing payments and other duties as assigned by Customer Service Supervisor or CFO.

Ideal candidate would be a self-starter with a desire to contribute to the team on day one.

This is an entry level position and pay is $17 per hour per contract, full health benefits after completion of 90 day probation period and pension.

The Brick Township MUA is an EOE and reserves the right to fill the position before the filing deadline.