Customer Service Clerk - Brunswick Library

Medina County District Library; Brunswick (OH); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Vacation and sick leave

Public Employees Retirement System

Job summary

Medina County District Library in Brunswick, OH is seeking a part-time Customer Service Clerk to provide friendly service to patrons and staff. Responsibilities include registering new patrons, checking out materials, assisting with library equipment, answering phones, and performing clerical tasks.

The ideal candidate has a high school diploma or equivalent, is a U.S. citizen eligible to become a passport acceptance agent, and demonstrates good keyboarding skills and teamwork.

Qualifications

• High school degree or equivalent required.
• U.S. citizen; eligible to become passport acceptance agent.
• One year experience working with the public.
• Good keyboarding skills and ability to learn computerized circulation system.
• Ability to work as a team member and communicate effectively.

Responsibilities

• Register new patrons and check out materials.
• Assist patrons with library equipment and services.
• Process passport applications as needed.
• Answer phones and greet patrons; provide information and guidance.
• Perform clerical duties and other tasks as assigned.

Skills

Customer service

Public interaction

Team player

Keyboarding

Education

High school diploma or equivalent

Tools

Circulation software

Job description

Part Time 1120 Public Service Brunswick, Brunswick, OH, US

REQUIRED KNOWLEDGE AND ABILITIES TO PERFORM THE FOLLOWING :

The Medina County District Library is seeking a Customer Service Clerk to provide great customer service to patrons and staff. Duties include but are not limited to registering new patrons, checking out materials, assisting patrons with Library equipment, collecting monies, preparing and making bank deposits, resolving problems for patrons, processing library materials, processing passport applications, answering telephones , welcoming patrons to the library and performing other clerical duties as assigned.

QUALIFICATIONS:

Candidate must possess a high school degree or equivalent and be a U.S. citizen , eligible to become a passport acceptance agent ; one year experience working with the public; keyboarding skills; ability to learn computerized circulation system, perform simple calculations, use language effectively, be friendly in dealing with others, and ability to work as a team member. Customer service experience a plus.

WAGE:

$13.62 per hour; additional $2.00 per hour Sunday premium; Grade 1

BENEFITS:

Vacation, sick leave, personal days, holidays, and other benefits based on Union contract; Public Employees Retirement System

HOURS

Part time; 20 hours per week, 4 shifts of 5 hours; flexible schedule required including some evenings, Saturdays and Sundays

(schedule subject to change based on needs of thelibrary)

OTHER

Union Position

MEDINA COUNTY DISTRICT LIBRARY is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.