Customer Service Cashier

CITADEL; Tamuning (GU); On-site; USD 30,000 - 40,000; Full time

Job summary

CITADEL is hiring a Customer Service Cashier in Tamuning, Guam. The role involves operating the cash register, ensuring all cash-handling transactions comply with accounting and security policies. Responsibilities include providing excellent customer service, managing cash securely, and adhering to Health, Safety, Security, and Environment (HSSE) standards. Candidates should have a high school diploma or GED, and valid health certifications. Competitive rewards, including salary and discretionary bonuses, are offered based on role and experience.

Qualifications

• High school diploma or GED Certificate required.
• Valid Health Certification with Alcohol Management techniques needed.

Responsibilities

• Provide quality customer service in the shop and at the console.
• Comply with HSSE and Food Safety standards.
• Secure cash and manage the shift console balance.

Education

High school diploma or GED Certificate

Valid Health Certification Techniques of Alcohol Management

Job description

Tamuning, Guam IP&E - Isla Petroleum & Energy

The Customer Service Cashier (CSC) operates the cash register and related Point-of-Sale system according to established guidelines to ensure all cash-handling transactions during the shift are carried out in accordance with site accounting, cash handling, and security policies.

The Cashier works closely with the all site operations staff to ensure that all transactions are completed promptly and correctly. CSCs are expected to competently complete all sales and are held accountable for cash control, security and till balancing during their shift.

CSCs also ensure excellent standards of housekeeping, cleanliness and quality of product are maintained at the same time completing all tasks to the Company’s stated Health, safety, security and Environment (HSSE) policies and guidelines.

Responsibilities

• Provide quality customer service in the shop and at the console
• Interact positively and proactively with customers
• Comply with HSSE (Health, Safety, Security and Environment) and Food Safety standards
• Respond to site emergencies and participate in mandatory training, drills and exercises.
• Active selling of all products
• Conduct housekeeping and merchandising
• Secure cash and manage the shift console balance
• Managing customer complaints in a positive and action oriented way
• Prepare products for merchandising and sale
• Ensure that all food bar equipment are cleaned and sanitized
• Active use of site checklists
• Support the Shift Leader and Station Supervisor with all station goals, initiatives and policies

Required Qualifications, Capabilities, And Skills

• High school diploma or GED Certificate
• Valid Health Certification Techniques of Alcohol Management and Eating & Drinking/Food Establishment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions

This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, cash registers (POS), price scanners, printers, and fax machines.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.

As an Equal Opportunity/Affirmative Action Employer, we afford equal opportunity to all applicants and employees for hire and promotion without regard to race, color, national origin, gender, age, marital status, religion, veteran status, gender identity, sexual orientation, pregnancy or disability or genetic information. IP&E is a Drug Free Workplace.