Customer Service /Cashier

Dairy Queen; Shenango Township (PA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Paid training

Employee discounts

401k benefits

Flexible scheduling

Job summary

Dairy Queen is seeking a friendly Cashier / Customer Service Team Member to join a fast-paced quick-service environment. You will greet guests, take orders, handle payments, and help create memorable experiences.

This role offers flexible scheduling, paid training, employee discounts, and 401k benefits, ideal for someone with a positive attitude who enjoys teamwork and a strong work ethic.

Qualifications

• Must be at least 15 years old and able to work a minimum of 9 hours per week.
• Excellent customer service and communication skills.
• Positive attitude and genuine desire to help customers.
• Strong work ethic with dependable attendance.
• Coachable mindset with willingness to learn.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Basic math skills and attention to detail for accurate order entry and cash handling.
• Physical ability to stand, walk, lift up to 50 pounds, and perform repetitive movements.

Responsibilities

• Welcome every guest with a friendly, enthusiastic attitude and genuine conversation.
• Accurately take customer orders and enter them into the POS system.
• Process cash, credit, and electronic payments with precise cash handling.
• Answer questions about menu items, promotions, and recommend additional products.
• Prepare, package, and present guest orders efficiently and accurately.
• Maintain a clean, safe, and welcoming restaurant environment.
• Restock condiments, beverages, paper products, and supplies as needed.

Skills

Customer service

Communication

Positive attitude

Teamwork

Attendance reliability

Coachability

Multitasking

Cash handling

Physical stamina

Tools

POS system

Job description

Dairy Queen® : Immediate Opening for a CUSTOMER SERVICE ROCKSTAR

Are you searching for a fun, enthusiastic workplace where your positive attitude and hard work are truly valued? Do you want to be part of a loving team that delivers delicious treats and memorable guest experiences every day? If so, this exciting opportunity at Dairy Queen® is perfect for you!

Join Dairy Queen®, a beloved quick-service brand with over 75 years of history, as a talented Cashier / Customer Service Team Member. You’ll enjoy a supportive environment with flexible scheduling, paid training, employee discounts, and 401k benefits. Develop your customer service and leadership skills while working alongside a motivated team committed to excellence and continuous improvement.

Key Responsibilities

• Welcome every guest with a friendly, enthusiastic attitude and genuine conversation
• Accurately take customer orders and enter them into the POS system
• Process cash, credit, and electronic payments with precise cash handling
• Answer questions about menu items, promotions, and recommend additional products
• Prepare, package, and present guest orders efficiently and accurately
• Maintain a clean, safe, and welcoming restaurant environment
• Restock condiments, beverages, paper products, and supplies as needed

Required Qualifications

• At least 15 years old (or meet local employment age requirements)
• Available to work a minimum of 9 hours per week
• Excellent customer service and communication skills
• Positive attitude and genuine desire to help customers
• Strong work ethic with dependable attendance
• Coachable mindset with willingness to learn and accept feedback
• Ability to work effectively in a fast-paced, team-oriented environment
• Basic math skills and attention to detail for accurate order entry and cash handling
• Physical ability to stand, walk, lift up to 50 pounds, and perform repetitive movements

Preferred Qualifications & Benefits

• Previous experience in customer service, retail, hospitality, or food service
• Experience operating POS systems or cash registers
• Ability to multitask while maintaining accuracy and a positive guest experience
• Flexible scheduling availability
• Passion for delivering exceptional customer experiences and contributing to team culture
• Enjoy flexible schedules, paid training, employee discounts, and 401k benefits

Location: DQ Grill & Chill #16174

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant