Customer Service Cashier

Pets on Broadway; Hillsboro (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a friendly team at a community-focused pet store as a Customer Service Cashier. You'll be the first point of contact for pet-parents, providing top-notch service and assistance while enjoying growth opportunities, diverse interactions, competitive pay, and health benefits. Your role includes answering questions, handling returns, and ensuring customer satisfaction in a fun and supportive environment.

Benefits

Health Benefits

Pet Care Discounts

Paid Time Off

Training Opportunities

Work-Life Balance Support

Community Impact Initiatives

Qualifications

• Excellent communicator; clear and effective in interactions.
• Skilled in handling complex and challenging customer interactions.
• Dependable with a strong attendance record.
• Self-starter with keen attention to detail.
• Flexible availability to meet store needs.

Responsibilities

• Answer product questions and handle returns.
• Assist customers to their cars.
• Bring energy and enthusiasm to help customers find products.

Skills

Communication

Customer Service

Dependability

Attention to Detail

Flexibility

Job description

As a Customer Service Cashier at Pets on Broadway, you're the first friendly face customers see and the last smile they get. You keep things moving fast, ensuring pet-parents get top-notch service, a listening ear, and all their needs met.

Key Responsibilities:

1. Answer product questions and handle returns with ease.
2. Assist customers to their cars with a smile.
3. Bring energy and enthusiasm to help customers find the perfect products.

Qualifications:

• Excellent Communicator: Clear and effective in all interactions.
• Customer Savvy: Skilled in handling complex and challenging customer interactions.
• Dependable: Consistently reliable with a strong attendance record.
• Self-Starter: Motivated with keen attention to detail, quality and presentation
• Instruction Follower: Able to read, understand and act on verbal and written directions.
• Flexible: Adaptable schedule to meet store needs.
• Punctual: Adheres to work schedules and attendance policies.

Physical Requirements:

• Required to work for extended periods of time in direct contact with a variety of animals while potentially exposed to dust, dander, and other allergens.
• Frequently required to work around potentially toxic chemicals associated with certain pet care products.
• Consistently required to stand, reach, grasp, twist and turn, talk, listen and hear, use telephone and walkie-talkie, and make repetitive motions with hands and feet.
• Frequently required to walk, stoop, bend, kneel/squat, fine finger manipulation, and push/pull.
• Occasionally required to climb ladders.
• As needed, the position may require sitting, crawling, driving, and climbing stairs.
• Frequently required to lift up to 40 pounds without assistance.
• Work performed requires medium physical strength.
• Consistently required to use near and peripheral vision, in addition to depth perception.

Why You'll Love Working Here:

• Diverse Interactions: Meet a variety of our cities' pet-loving personalities.
• Growth Opportunities: We value new ideas and offer chances to take on new responsibilities.
• Constant Learning: Participate in frequent training to stay updated and improve pet care.
• Autonomy Celebrated: Take charge of tasks with minimal supervision.
• Feedback Culture: Receive regular feedback to help you grow.
• Community Impact: Support local rescues and non-profits through fundraising and volunteer opportunities.
• Competitive Pay:Always starting above minimum wage and yearly raises based on performance.
• Health Benefits: 70% coverage of full Kaiser health care for full-time employees.
• Work-Life Balance: Enjoy paid time off and support for gym memberships and commuting options.
• Pet Care Discounts: Get great discounts to provide the best care for your pets as well as veterinary care reimbursement.

This position is scheduled to begin mid-August.

Please - no phone calls or drop-ins to the store about the position. It may even hurt your chances of getting a job offer. If we think you might be a good fit, we'll be in touch ASAP.