Customer Service - Blood Collection Team

Vitalant; Pittsburgh (Allegheny County); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Tuition assistance

Career growth

Life insurance

Rewards programs

Job summary

Vitalant in Pittsburgh is seeking an entry-level phlebotomist on our Blood Collections Team. You will travel to regional blood drives, collect blood and blood products, and provide a safe, comfortable donor experience.

Starting Sep 14, 2026, shifts include Sundays through Saturdays, five days a week with hours 6am–8pm and occasional weekend work. No prior blood collection experience needed; full training provided.

Qualifications

• High School diploma or GED required.
• Valid in-state driver’s license and driving record.
• Must have personal reliable transportation.
• Effective oral and written communication skills.
• Flexible shifts, varied schedules, weekends and holidays as needed.
• Good customer service and interpersonal skills.
• Ability to travel as required.

Responsibilities

• Create an exceptional donor experience by welcoming, educating, and caring for donors throughout the donation process.
• Perform blood collections while ensuring donor safety, comfort, and confidence.
• Maintain accurate records and follow all quality, safety, and regulatory requirements.
• Drive company vehicles of all sizes, set up and operate equipment at mobile blood drive locations.
• Contribute to a mission-focused team committed to ensuring blood is available whenever and wherever patients need it.
• Gain valuable experience, develop specialized skills, and have opportunities to pursue new challenges throughout Vitalant.

Skills

Oral and written communication

Customer service

Teamwork

Driving responsibility

Education

High School diploma or GED

Tools

Windows basics

Job description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor’s generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Pay: $19.39 - $21.02 per hour

Salary is commensurate with a candidate’s direct Phlebotomy experience, qualifications, skills, and geographic location.

Start Date: September 14, 2026

Schedule: Sunday through Saturday, Five days a week, variable hours between the hours of 6am-8pm based on business needs, Every other weekend required.

Travel: You will assist Vitalant’s donor care team in setting up blood drives at locations withing a 200-mile range while creating comfortable, convenient, and consistent blood donation experiences for our donors.Every day you will helpsave lives and have a vital impact on your community.

Looking for a career where you can help people, build valuable healthcare skills, and make a difference every day? Asan entry levelphlebotomist onour Blood Collections Team, you’ll travel to regional blood drives and work directly with donors to collect blood and blood products that save lives. No previousblood collectionexperience is required.In this hands-on position, you’ll guide donors through the donation process while collecting theblood and blood products that hospitals rely on every day.

At Vitalant,Your Impact is Vital! Wearelooking for customer-focused people who want to make a difference in their communities. Whether your background is in retail, hospitality, food service, healthcare, education, banking, or another service-focused field, we’ll provide the training and support you need to build a rewarding career.

What You’llDo
Every day brings a new opportunity to make a difference. Whether you’re supporting a community blood drive or welcoming donors at a donation center, you’ll play a hands-on role in connecting generous donors with patients who depend on blood and platelet donations.

Every day you will:** **

• Create an exceptional donor experience by welcoming, educating, and caring for donors throughout the donation process.

• Perform blood collections while ensuring donor safety, comfort, and confidence.

• Maintain accurate records and follow all quality, safety, and regulatory requirements.

• Drive company vehicles of all sizes, set up and operate equipment at mobile blood drive locations.

• Contribute to a mission-focused team committed to ensuring blood is available whenever and wherever patients need it.

• Gain valuable experience, develop specialized skills, and have opportunities to pursue new challenges throughout Vitalant.

Benefits

When you joinVitalant,you’llexperiencea career built on purpose, a company created to care, and a team committed to making a difference together.As a team member,you’ll have access to benefits and resources designed to support you, your family, and your future, because caring for our people is just as important as caring for our communities.Our total rewards package is designed around what matters most to you.Benefits include, but are not limited to:

• Affordable medical, dental, and vision coverage

• Generous paid time off

• 401(k) with 5% company match

• Tuition assistance and professional development opportunities

• Career growth opportunities

• Company-paid life insurance

• Employee recognition and rewards programs

Required Qualifications

• High School graduate or GED
• Valid in–state driver’s license and suitable driving record
• Must have personal reliable transportation
• Effective oral and written communication skills.
• Basic working knowledge of Windows operating system, keyboard usage and PC.
• Must be able to read and comprehend written procedures and instructions.
• Must be able to work flexible shifts, varied schedules, overtime, weekends, and holidays as needed.
• Must have good customer service and interpersonal skills.
• Ability to work in a team environment and participate as an active team member.
• Ability to travel, as required.

#PHLEB

Location:

875 Greentree RoadPittsburgh, PA 15220

Job Category:

Phlebotomy Services

Contact Information: [e-mail]

If you are impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, a company created to care, and a team committed to lead - together.