Customer Service Banker

New Hampshire Mutual Bancorp; Moultonborough (NH); On-site; USD 24,582 - 35,012; Full time

Benefits offered by this job

401K with Company match

Paid time off

Tuition reimbursement

Professional development

Job summary

New Hampshire Mutual Bancorp is seeking a motivated Universal Banker in Moultonborough, NH, to join their award-winning customer service retail banking team. The role offers a competitive salary starting at $21.63 per hour, along with a comprehensive benefits package including medical, dental, vision, 401K, and more.

Key responsibilities include customer service, account maintenance, and promoting banking products. Candidates should have at least a high school diploma and a year of customer service experience. This is an opportunity to be part of a dedicated team in a supportive environment.

Qualifications

• Minimum one year experience in customer service and/or cash handling role.
• Must be able to work rotating Saturdays.
• Ability to travel between branch locations as needed.

Responsibilities

• Maintains a working knowledge of banking products and services while promoting them to customers.
• Demonstrates openness and willingness to switch between teller and customer service positions.
• Completes individual and business account deposit/withdrawal transactions.

Skills

Customer service experience

Cash handling experience

Interpersonal skills

Organizational skills

Education

High school diploma or GED

Tools

Banking software applications

Job description

MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail banking team. We are searching for a Universal Banker (Customer Service Banker) at our Moultonborough, NH branch.

In 2025, MVSB was recognized as 1st Place for "Best Place to Work" by the Laconia Daily Sun's Best of the Lakes Region.

We offer a competitive salary along with a comprehensive benefit package including but not limited to medical, dental, vision, 401K (with Company match), paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!

Starting pay begins at $21.63 per hour and is negotiable based on level of experience

JOB REQUIREMENTS/DESIRED EXPERIENCE:

• High school diploma or GED
• Minimum one year experience in customer service and/or cash handling role
• Experience utilizing software applications to perform customer service duties
• Strong interpersonal and organizational skills
• Must be able to work rotating Saturdays
• Ability to travel between branch locations as needed
• Prior bank teller transaction knowledge a plus but not required

PRIMARY RESPONSIBILITIES:

• Maintains a working knowledge of banking products and services while promoting them to the customer
• Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise
• Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
• Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
• Responds to questions and resolve problems or concerns for customers effectively and efficiently

We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!

We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!

We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.