Customer Service Associate — Warehouse & Flexible Shifts

Vista Auction; Charlotte, Northern (NC, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Vista Auction LLC in Charlotte, NC is seeking a Customer Service Associate to help create a smooth pickup experience for customers. You will check customers in, answer questions, process returns, and connect customers with the right team member when needed.

This role requires standing for long periods, bending, reaching, occasional lifting, and following safety procedures in a busy warehouse. A friendly, professional attitude is essential, even during peak times.

Qualifications

• Must be 16 years or older.
• Able to stand for extended periods.
• Able to bend, reach, and lift/move items.
• Wear toe covers daily.
• Communicate clearly and professionally with customers and team members.
• Maintain a friendly and professional attitude, including during busy periods.
• Follow company policies and safety procedures.
• Work collaboratively with team members, leads, and managers.
• This position works in an active warehouse environment.
• Warehouse temperatures can vary with season and area of the building.
• Noise levels can be loud due to customers, equipment and daily operations.

Responsibilities

• Check customers in, answer questions, process returns, and help resolve concerns or connect customers with the right team member when needed.

Skills

Clear communication

Customer service

Team collaboration

Professional attitude

Adaptability in warehouse

Problem solving

Job description

Vista Auction LLC in Charlotte, NC is seeking a Customer Service Associate to help create a smooth pickup experience for customers. You will check customers in, answer questions, process returns, and connect customers with the right team member when needed.

This role requires standing for long periods, bending, reaching, occasional lifting, and following safety procedures in a busy warehouse. A friendly, professional attitude is essential, even during peak times.