Customer Service Associate - Training Provided (Orlando) | $60,000-$85,000

The Dorne Region; Orlando (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Structured training

Ongoing coaching

On-site in Orlando

Job summary

The Dorne Region in Orlando is seeking a Customer Service Associate to help clients understand their benefits and guide them toward the right coverage.

In this full-time, on-site role, you will speak with clients, walk them through plan options, clarify details, follow up to confirm information, and move cases forward. Structured training and ongoing coaching support your growth as a contractor, with opportunities to increase income over time.

Qualifications

• No degree required; no prior experience needed.
• Comfortable talking with people and staying organized.
• Ability to manage multiple conversations and follow up with clients.

Responsibilities

• Talk with clients who have questions about their benefits.
• Walk clients through available plans and clarify details.
• Follow up with clients to confirm information and complete next steps.
• Help cases move forward while providing supportive guidance.

Skills

Communication

Time management

Job description

As a Customer Service Associate in Orlando, you help clients understand their options and guide them toward the right coverage. Your work directly supports people who need clear answers during important decisions.

What You Handle Day to Day

You spend most of your time speaking with clients who have questions about their benefits. You walk them through available plans, clarify details, and help them feel confident about their choices. You also follow up with clients to confirm information, complete next steps, and keep cases moving forward.

How You Are Supported

You receive structured training when you start and ongoing coaching as you grow. Develop your skills as a contractor while building client relationships and increasing your income potential. Your team and leadership are available to help you work through questions and improve over time.

What This Role Requires

No degree or prior experience is required. You should be comfortable talking with people, managing your time across multiple conversations, and staying organized. This is a full-time, on-site position at our Orlando office.