Customer Service Associate - Temporary

Walgreens; Newnan (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading pharmacy chain seeks a Customer Service Associate to enhance customer interactions and support store operations. This role involves handling transactions, maintaining store standards, and delivering exceptional service to ensure customer satisfaction. Ideal candidates are fluent in English and willing to work flexible hours.

Qualifications

• Fluent in English (reading, writing, speaking).
• Willing to work flexible hours, including evenings and weekends.
• Preferred: Six months of retail experience and prior Walgreens experience.

Responsibilities

• Provides courteous and efficient checkout service.
• Engages customers and resolves issues for a positive experience.
• Maintains store cleanliness and manages inventory.

Skills

Customer service

Communication

Interpersonal skills

Job description

Customer Service Associate

Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members, including interpersonal habits and Walgreens service traits, to deliver a memorable customer experience.

Operations

• Provides fast, friendly, and efficient service, including recommending products and managing transactions such as voids, returns, and refunds.
• Maintains store cleanliness, manages inventory, and ensures proper product placement and merchandising.
• Implements asset protection procedures and ensures compliance with laws regarding regulated products.
• Constructs and maintains displays, assists with stock rotation, and operates store systems and equipment.
• Provides photo services, web pick-up responsibilities, and assists with store maintenance and policy compliance.

Training & Personal Development

• Attends training sessions and completes required learning modules as directed.

Qualifications

• Must be fluent in English (reading, writing, speaking). Willing to work flexible hours, including evenings and weekends.
• Preferred: Six months of retail experience and prior Walgreens experience.

This position is open until filled. The salary range is $15.50 - $17.50 per hour. The actual compensation depends on various factors including location, skills, and experience. For benefits information, visit jobs.walgreens.com/benefits.