Customer Service Associate - Temporary

Walgreens; Maple Valley (WA); On-site; USD 28,000 - 35,000; Full time

Job summary

Walgreens is seeking a Customer Service Associate - Temporary to provide exceptional service and support to customers. Responsibilities include engaging with customers, processing transactions, and maintaining store organization. Ideal candidates should be flexible with hours and have a passion for customer service.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Model and deliver a distinctive customer experience.
• Engage customers and assist with products and services.
• Resolve customer issues to ensure a positive experience.

Skills

Customer Service

Communication

Problem Solving

Job description

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Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales on assigned cash register, provide courteous, fair, friendly, and efficient checkout service.
3. Engage customers and patients by greeting them and offering assistance with products and services.
4. Resolve customer issues and answer questions to ensure a positive experience.
5. Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
6. Provide fast, friendly, and efficient service; recommend items; process transactions and returns; maintain store cleanliness and organization.
7. Implement asset protection procedures and ensure compliance with laws regarding regulated products.
8. Construct and maintain displays, assist with stock rotation, and ensure proper product placement.
9. Operate store systems and equipment, provide photo services, and manage web pick-up orders.
10. Assist with store maintenance and complete special assignments as needed.

Training & Personal Development

Attend training sessions and complete required PPLs as directed by management.

Minimum Qualifications

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.

Preferred Qualifications

• Six months of retail experience preferred.
• Prior experience with Walgreens preferred.