Customer Service Associate - Temporary

Walgreens; Huber Heights (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in retail is seeking a Customer Service Associate in Huber Heights. The role involves providing excellent customer service, handling transactions, and ensuring store cleanliness. Candidates should be flexible with their hours and possess strong interpersonal skills. The position offers a starting hourly wage between $15 and $17.5, depending on experience and location.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Provides friendly and efficient customer service.
• Engages and resolves customer issues.
• Keeps store areas clean and well-merchandised.

Skills

Customer Service

Communication

Interpersonal skills

Job description

Customer Service Associate

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and suggests trade-up and/or companion items.
• Registers customer purchases, processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store management.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with laws regarding regulated products (e.g., alcohol, tobacco).
• Constructs and maintains displays, including promotional, seasonal, and sale merchandise. Completes resets and revisions as directed.
• Assists with food product placement and stock rotation, following policies/procedures.
• Has working knowledge of store systems and equipment.
• Provides photo area services, including digital passport photos, poster prints, and promotional photo products.
• Handles web pick-up responsibilities, monitors orders, and delivers orders to customers.
• Maintains store cleanliness and appearance.
• Follows company policies and maintains respectful relationships with coworkers.
• Completes assigned tasks and special projects.

Training & Personal Development

• Attends training and completes required PPLs as directed.

Basic Qualifications

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.

Preferred Qualifications

• Six months of retail experience preferred.
• Prior experience with Walgreens preferred.

Note: For San Francisco, CA applicants, we consider qualified applicants with arrest and conviction records per local ordinances.

We are an Equal Opportunity Employer, including disability/veterans.

The actual compensation depends on various factors. This role remains open until filled. For benefits, visit jobs.walgreens.com/benefits.

Salary Range: $15 - $17.5 per hour